Gift certificates can be mailed via USPS first class OR emailed to you, or to the recipient directly. Please let me know in the "notes to seller" section during the checkout process and include a valid email address.
If you want the Certificate to be mailed to you via USPS within the US, the shipping is free. If you reside outside of the US and would like the gift certificate mailed, shipping will be charged accordingly. Digital delivery, of course, is free.
The Certificate will include a unique redemption code written by me on the certificate along with instructions as to how to redeem.
If purchase is less than the amount of the certificate the balance can be applied to future purchases at Eldwenne's Fantasy as a credit.
This gift certificate is only redeemable here online and has no cash value
If you would prefer a gift certificate in another denomination, please convo me and I’ll be happy to accommodate!
Gift Certificates expire within a year from shipping date.
Gift Certificates cannot be used to purchase any other Gift Certificates, fundraiser pieces, or items which state in the description that they are ineligible.
Coupons cannot not be used in conjunction with a Gift Certificate - no other offers can be combined.
1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All custom orders must be paid for within 48 hours of listing creation. If item is not paid for at that time, the listing will be moved to the shop for sale to the general public.
One Hit Wonders are not eligible for exchange or refund. If there is an issue with your item, please contact me and we can correct any problems.
Coupons cannot be used towards gift certificates, fundraiser pieces, bottles, custom orders or items already discounted, including items in the SALE SALE SALE/Retired section and the SPECIAL COLLECTIONS section.
Gift certificates cannot be used to buy fundraiser pieces or additional gift certificates.
Standard processing time for an item is 3 weeks. Each piece is made to order and requires at least three weeks to be made.
If order contains multiple items, it may require extra days.
Please note that choosing priority mail or express only changes how quickly your item arrives once it's been shipped - it doesn't change the processing time.
If you need your item faster than the indicated processing time, you must contact me to let me know and you will be charged a $5.20 expedited processing fee. If the fee isn't paid, the item will not be expedited.
PLEASE NOTE SOMETIMES ITEMS MAY BE DELAYED DUE TO MY WORKING AT CONVENTIONS. MY CON SCHEDULE IS AT WWW.ELDWENNESFANTASY.COM